Trello Integration

What does the integration do?

This integration can create or update a Trello card on your board whenever your virtual receptionist takes a message for your business.

Installing the integration

From your AnswerConnect application, click on the Manage icon in the sidebar and choose the Integrations tab.

Click the Trello integration card.

Click the Integrate button.

Connecting your accounts

Enter your Trello username and password to connect your account to AnswerConnect. If you are already signed into Trello in your browser, grant access through the popup authorization window.

Set up your target. You can choose to either Create a new card, or Update an existing card. Then click Continue.

Choose the Board and List from your Trello account where you want to send your new cards.

Map the message fields to their corresponding Trello attributes and click Continue.

Mandatory fields are marked with a red asterisk.

Next, click the Test button to verify if the attributes are mapped correctly. Successful mapping will activate the integration.

Deactivating the integration

To deactivate the integration, go to Manage, choose the Trello integration card and click Deactivate.