Are my messages HIPAA-compliant?
HIPAA, the Health Insurance Portability and Accountability Act, applies to businesses that handle Protected Health Information (PHI) or Electronic Protected Health Information (ePHI).
If your business is covered by HIPAA, you'll want to choose that option in Client Web Access to insure your messages remain confidential. You can do that by choosing HIPAA in your AnswerConnect App.
Choose Manage from the main menu, then Settings. You'll see the toggle switch for HIPAA there.