How can I add, remove, or edit a staff member?

If someone joins or leaves your organization or changes roles, you may need to add, delete, or edit their staff record in your AnswerConnect app. 

To do this, follow the steps below:

First, log into your AnswerConnect app and navigate to Manage in the menu.

Then, choose Staff from the options at the top.

You'll see your staff listed.

To add a new person to your staff directory, use the "+" icon at the top of the list.

To edit or delete a person, first select them. At the top of the Staff Details section on the right side of the app, you'll see a pencil icon to edit and a trash can icon to delete the contact.

Keeping your directory up to date makes your account more secure and helps our virtual receptionists find the right person on your team!