What is the billing cycle?

We bill on the 1st day of each month for your usage during the previous month. If you have autopay set up on your account, the transaction will happen on the 2nd of the month.

For example, on February 1st, you'd get a bill for your usage from January 1st to 31st.

The exception is for your first month with us. When you sign up, you pay in advance for the first month of service. Therefore, the first bill you get will show that you don't owe anything. To continue the example above, if you sign up on January 1st, you'll prepay for January at that time. On February 1st, you'll get an invoice showing no payment due for January—you've already paid! Then on March 1st you'll get an invoice showing what you owe for February 1st to 28th.